Shipping policy

At Hairloom, we care about more than just your hair — we care about your experience. That’s why we’ve made our shipping process fast, reliable, and transparent, so your Hairloom products reach you safely and on time.

---

📦 Order Processing

• All confirmed orders are processed within 24 hours (excluding Sundays & public holidays).

• Once your order is shipped, you’ll receive a confirmation SMS/WhatsApp with tracking details.

---

🚚 Delivery Timeline

• Within Pakistan: 2 – 5 working days (depending on your city/region).

• Cash on Delivery (COD): Available nationwide.

• International Shipping: Not available at the moment (coming soon).

---

💰 Shipping Charges

• Standard Shipping: PKR 200 – 300 (calculated at checkout).

• Free Shipping: On all prepaid orders above PKR 3,000.

---

📍 Delivery Partners

We only work with trusted courier services across Pakistan to ensure your Hairloom package arrives safely and promptly.

---

❗ Delays, Damages, or Order Issues

If your order is delayed, damaged, or incorrect, please reach out:
📧 Email: support@hairloom.pk
📱 WhatsApp / Call: +92 331 7001800

Our support team is always ready to help and will resolve your concern as quickly as possible.

---

✨ At Hairloom, we promise more than hair regrowth — we promise a smooth, worry-free shopping experience right to your doorstep.