LEGAL NOTICE

Last Updated: September 2026

Welcome to Hairloom. This website, www.hairloom.pk, is operated by Hairloom / Usman Nasir SMC-Private Limited.

By accessing or using this website, placing an order, or purchasing any Hairloom product, you acknowledge that you have read and agreed to the terms, policies, notices, and conditions applicable to your use of this website.

1. Website Information

We make reasonable efforts to ensure that the information, product descriptions, prices, images, ingredients, and other content published on this website are accurate and up to date.

However, minor variations may occur in product appearance, packaging, labels, photographs, or other non-material details.

Hairloom reserves the right to correct errors, update information, change prices, modify products, or discontinue products without prior notice.

2. Product Information & Disclaimer

Hairloom products are intended for their stated personal-care and nutritional purposes.

Product information provided on this website is for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Individual results may vary depending on factors including hair condition, genetics, lifestyle, nutrition, scalp condition, product usage, and other individual circumstances.

Hairloom does not guarantee that every customer will experience the same results shown in testimonials, reviews, photographs, or other promotional material.

Customers should carefully read the product ingredients and instructions before use.

If you have an allergy, known sensitivity, medical condition, are taking medication, are pregnant or breastfeeding, or have concerns about using any ingredient, consult an appropriately qualified healthcare professional before using the product.

3. Ingredient Information

We make reasonable efforts to display accurate ingredient information on our website and product packaging.

Customers are responsible for reviewing the ingredient list before purchasing or using any product.

Hairloom should not be held responsible for an adverse reaction resulting from an ingredient to which the customer is known or unknowingly sensitive, where the ingredient was properly disclosed.

4. Testimonials & Customer Reviews

Customer reviews, testimonials, photographs, and experiences published on our website or social media represent the experiences and opinions of individual customers.

Such testimonials should not be interpreted as a guarantee of identical results for every customer.

Results can vary from person to person.

5. Intellectual Property

All content available on this website, including but not limited to:

• Hairloom name and branding
• Logos
• Product photographs
• Graphics
• Videos
• Text
• Product descriptions
• Website design
• Marketing material

is owned by or licensed to Hairloom / the relevant rights holder and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

6. Website Use

You agree not to:

• Use this website for unlawful purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Copy or reproduce website content without permission.
• Submit false or misleading information.
• Interfere with the security or operation of the website.
• Use the website to conduct fraudulent transactions.

Hairloom reserves the right to restrict or terminate access to the website where reasonably necessary to protect the business, customers, or website security.

7. Pricing & Orders

All prices displayed on the website are subject to change without prior notice.

Placing an order does not necessarily constitute final acceptance if there is an obvious pricing, inventory, technical, payment, or product information error.

Hairloom reserves the right to cancel or refuse an order where necessary, including in cases of suspected fraud, incorrect pricing, unavailable inventory, or inaccurate customer information.

Any applicable refund will be processed according to our Refund & Return Policy.

8. Third-Party Services

Hairloom may use third-party services including payment processors, courier companies, hosting providers, analytics services, advertising platforms, and other technology providers.

Hairloom is not responsible for temporary service interruptions, delays, technical failures, or actions of third-party service providers that are outside our reasonable control.

9. External Links

Our website or marketing channels may contain links to third-party websites or services.

These websites are operated independently from Hairloom, and we are not responsible for their content, policies, security, availability, or practices.

Customers should review the relevant third-party terms and privacy policies before using those services.

10. Limitation of Liability

To the extent permitted by applicable law, Hairloom shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use or inability to use this website or products.

Nothing in this Legal Notice is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

11. Privacy & Customer Information

When you place an order or interact with our website, we may collect information necessary to process your order and provide customer support, such as your name, phone number, delivery address, email address, and order details.

Such information will be handled in accordance with our Privacy Policy and applicable legal requirements.

Pakistan's e-commerce policy framework emphasizes privacy safeguards and transparent information practices for online businesses.

12. Governing Law

This Legal Notice and your use of the Hairloom website shall be governed by the applicable laws of Pakistan, subject to any mandatory consumer rights or legal protections that may apply.

Any dispute shall be addressed through the applicable legal and dispute-resolution mechanisms available under Pakistani law.

13. Changes to This Legal Notice

Hairloom may update or modify this Legal Notice from time to time.

Any updated version will be published on this page with the revised “Last Updated” date.

14. Contact Us

For questions regarding this Legal Notice, products, orders, or other website matters:

Hairloom
Website: www.hairloom.pk
Phone / WhatsApp: +92 331 7001800
Email: hairloomuk@gmail.com